Five plain answers about ISO 25059
Short, direct answers to the questions a governance lead is asked first. Each has its own page with the reasoning, the source and the limit.
What is ISO/IEC 25059?
ISO/IEC 25059 is the SQuaRE quality model for AI systems. It extends the general product quality and quality-in-use models with AI-specific characteristics: user controllability, functional adaptability, functional correctness, robustness, transparency and intervenability. It is a model for specifying, measuring and evaluating quality, not a certification standard.
What changes in the ISO 25059 revision?
The public draft lists four changes: alignment with ISO/IEC 25010:2023, alignment with ISO/IEC 25019:2023, an AI service quality model based on ISO/IEC TS 25011:2017, and environmental sustainability as a sub-characteristic of performance efficiency. The title becomes plural because the document now holds three models.
Is ISO/IEC 25059 certifiable?
No. ISO/IEC 25059 defines a quality model. It sets no requirements an organisation can be certified against, and there is no accreditation or transition scheme for it. A buyer can adopt the model in a quality plan or a contract and an assessor can examine the evidence, but that is not a certificate.
ISO 25059 vs ISO 25010: what is the difference?
ISO/IEC 25010 defines the general product quality model and, in its 2023 edition, only the product model. ISO/IEC 25059 is an extension for AI systems: it adds and changes the sub-characteristics where AI behaviour needs it and inherits the rest. Quality in use now sits in ISO/IEC 25019:2023, which the second edition of 25059 aligns to.
How do you write an AI quality requirement?
Name the characteristic, state the task and the context, give a measure and a method, set a threshold, state the conditions the result holds under, name the evidence and give an owner. A requirement that repeats a definition without a measure cannot be evaluated, and a single accuracy figure is not a correctness requirement.